Okada Bet Privacy Policy — How We Handle Your Personal Data

1Who We Are

This Privacy Policy applies to the okada bet online gaming platform, accessible at okadabet.app, and to all related services including our mobile-optimised website, customer support channels, and promotional communications. Throughout this document, "okada bet," "we," "us," and "our" refer to the platform and its operating entity.

Okada bet serves Filipino players and operates with a commitment to complying with the Philippine Data Privacy Act of 2012 (Republic Act 10173) and its Implementing Rules and Regulations. Our designated Data Protection Officer can be contacted at support@okadabet.app for any data privacy concerns.

By registering an account at okada bet, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this policy, please do not register or continue to use the platform.

2Personal Data We Collect

Okada bet collects the following categories of personal data from registered players and platform visitors:

Okada bet does not collect sensitive personal information such as biometric data, health data, political affiliations, or religious beliefs. We do not collect data from social media profiles unless you explicitly link a social account to your okada bet account.

3How We Collect Your Data

Okada bet collects personal data through the following methods:

• Direct submission: When you register an account, complete the KYC verification process, contact our support team, or respond to a survey, you provide personal data directly to us.
• Automated collection: When you browse or use the okada bet platform, technical data (IP address, device information, session data) is collected automatically through standard web server logs and session management technologies.
• Payment processors: When you make a GCash, Maya, or bank transfer deposit or withdrawal, our payment processor partners return transaction confirmation data to us — including the mobile number or account name associated with the transaction, for fraud prevention and KYC purposes.
• Third-party game providers: Game round data (bets placed, outcomes, session duration) is transmitted to okada bet by licensed third-party game providers whose titles appear in our casino lobby. This data is used for account management, bonus calculation, and responsible gaming monitoring.
• Cookies and similar technologies: Okada bet uses cookies, session tokens, and similar technologies to maintain your login session, remember your preferences, and collect basic analytics data. See Section 8 for full details.

4Why We Use Your Personal Data

Okada bet processes your personal data for the following specific purposes:

• Account creation and management: To register, verify, and maintain your okada bet player account, including customer support interactions.
• Identity verification (KYC): To comply with anti-money laundering obligations and confirm that you are who you say you are — particularly before processing large withdrawals.
• Payment processing: To facilitate deposits and withdrawals via GCash, Maya, InstaPay, and other supported Philippine payment methods. Financial data is shared with payment processors only to the extent necessary to complete your transaction.
• Bonus and promotion administration: To determine your eligibility for promotions, calculate cashback, and track wagering progress — ensuring that bonuses are applied correctly and in accordance with their terms.
• Responsible gaming: Gaming data (session duration, bet amounts, frequency of play) is used to monitor for signs of problematic gambling behaviour and to administer the responsible gaming tools you have activated in your account, such as deposit limits and session time alerts.
• Fraud prevention and security: Technical data including IP addresses, device identifiers, and login patterns is used to detect unusual account activity, prevent unauthorised access, identify multi-accounting, and investigate suspected fraud or abuse.
• Legal compliance: Okada bet may be required by Philippine law or regulatory authorities to process and disclose certain personal data in specific circumstances — for example, in response to a court order or a lawful request from a government agency.
• Platform improvement: Aggregated, anonymised analytics data is used to understand how players use the platform and to make product improvements. This data is not linked to individual player identities.
• Marketing communications (opt-in only): If you have opted in to receive marketing communications, we may use your email address or mobile number to send you information about promotions, new games, and special offers at okada bet.

5Who We Share Your Data With

Okada bet does not sell, rent, or trade your personal data. We share personal data with the following categories of third parties only where strictly necessary:

• Payment service providers: GCash (Globe Fintech Innovations), Maya (Voyager Innovations), GrabPay, Coins.ph, BDO, BPI, UnionBank, and other payment processors receive the minimum personal data required to process your deposit or withdrawal transaction.
• Identity verification services: Third-party KYC verification providers may process copies of your government-issued ID documents to assist with identity checks. These providers operate under strict data processing agreements and are prohibited from using your data for any other purpose.
• Licensed game providers: Slot, live casino, fishing game, and bingo providers whose titles appear in the okada bet lobby receive anonymised player ID references necessary to operate their games. They do not receive your full name, contact details, or financial information.
• IT infrastructure providers: Cloud hosting and data storage providers who maintain the technical infrastructure on which okada bet operates. These providers process data only on our instructions and are contractually bound to appropriate security standards.
• Legal and regulatory authorities: In cases where okada bet is required by Philippine law, court order, or lawful regulatory request, we may disclose personal data to the relevant government body or authority. We will notify affected players where legally permitted to do so.

All third parties with whom okada bet shares personal data are required to process that data only for the specified purpose, to maintain appropriate security standards, and to comply with applicable data protection law. Okada bet does not transfer personal data to servers or processors located outside of jurisdictions with adequate data protection standards without appropriate safeguards in place.

6How Long We Keep Your Data

Okada bet retains personal data for as long as necessary to fulfil the purposes for which it was collected, subject to the following retention principles:

• Active account data: Retained for the duration of your active player relationship with okada bet.
• Transaction and financial records: Retained for a minimum of 5 years from the date of the transaction, in accordance with Philippine anti-money laundering record-keeping requirements.
• KYC documents: Retained for a minimum of 5 years from the date of verification or account closure, whichever is later.
• Support communications: Retained for up to 3 years from the date of the interaction, or longer where the communication is relevant to an ongoing investigation or dispute.
• Gaming history: Retained for up to 3 years from the date of the game session. Aggregated, anonymised data may be retained indefinitely for analytics purposes.
• Closed account data: Following account closure, personal data is retained for the minimum period required by applicable law and then securely deleted or anonymised.

7How We Protect Your Personal Data

Okada bet implements a layered set of technical and organisational security measures designed to protect your personal data against unauthorised access, disclosure, alteration, and destruction:

• SSL/TLS encryption: All data in transit between your browser or app and our servers is encrypted using 256-bit SSL/TLS — the same encryption standard used by the major Philippine commercial banks for their internet banking platforms.
• Data encryption at rest: Sensitive stored data — including financial information and government ID references — is encrypted at the storage layer using industry-standard encryption algorithms.
• Access controls: Access to personal data within okada bet's systems is restricted on a strict need-to-know basis. Employees and contractors who can access personal data are subject to confidentiality obligations and receive regular data protection training.
• Two-factor authentication: Player accounts at okada bet support two-factor authentication (2FA) via SMS or email OTP, adding an additional layer of protection beyond your password.
• Fraud detection systems: Automated systems continuously monitor platform activity for signs of unauthorised access, bot activity, multi-accounting, and other security threats. Suspicious activity triggers an immediate manual review.
• Third-party security audits: Okada bet engages third-party security specialists to conduct periodic penetration testing and vulnerability assessments of our platform infrastructure.

Despite these measures, no internet-based platform can guarantee absolute security. In the event of a data breach affecting your personal information, okada bet will notify you and the relevant authorities in accordance with our obligations under the Philippine Data Privacy Act — see Section 12 for details.

8Cookies & Tracking Technologies

Okada bet uses the following types of cookies and similar technologies on the platform:

• Strictly necessary cookies: These cookies are required for the platform to function. They manage your login session, maintain your account security, and remember your language preferences. Without these cookies, the platform cannot operate correctly. You cannot opt out of strictly necessary cookies while using the platform.
• Functional cookies: These cookies remember your preferences (such as your preferred game category or lobby layout) between sessions, improving your experience without being required for basic operation.
• Analytics cookies: Okada bet uses first-party analytics tools to understand how players navigate the platform — which pages are most visited, where players encounter issues, and how the registration or deposit flow performs. This data is aggregated and anonymised before analysis.

Okada bet does not use third-party advertising cookies, social media tracking pixels, or cross-site retargeting technologies. You will not see okada bet advertisements following you around the web based on your activity on our platform.

You can manage cookie preferences through your browser settings. Blocking or deleting functional and analytics cookies will not affect your ability to use the core okada bet platform, but may reset some preferences between sessions.

9Your Rights Under the Philippine Data Privacy Act

As a data subject under the Data Privacy Act of 2012 (RA 10173), you have the following rights in relation to the personal data okada bet holds about you:

To exercise any of the above rights, contact the okada bet Data Protection Officer at support@okadabet.app with the subject line "Data Privacy Request." We will acknowledge your request within 3 business days and provide a full response within 15 business days, as required by the Data Privacy Act.

10Marketing & Communications

Okada bet sends two types of communications to registered players:

• Transactional communications: These include deposit confirmations, withdrawal notifications, KYC request notices, password reset emails, security alerts, and other messages necessary for the operation of your account. These communications are sent regardless of your marketing preferences and cannot be opted out of while your account is active.
• Marketing communications: Promotional emails, SMS messages, and in-platform notifications about okada bet bonuses, new games, and special offers are only sent to players who have explicitly opted in. You can manage your marketing preferences at any time through your account settings, or by clicking the unsubscribe link at the bottom of any marketing email.

Okada bet does not share your contact details with third-party marketers. If you receive unsolicited marketing communications claiming to be from okada bet from an email address or number not matching our official channels, please report it to support@okadabet.app — it may be a phishing attempt and we want to know about it.

11Children's Privacy

Okada bet is strictly an adult platform. We do not knowingly collect personal data from individuals under the age of 18 years. Age verification is conducted during the KYC process, and any account found to belong to a minor will be immediately closed and any funds returned to the original payment method.

If you are a parent or guardian and believe that a minor in your care has registered at okada bet, please contact us immediately at support@okadabet.app. We will investigate and act promptly. We encourage parents and guardians to use parental control tools on shared devices to prevent minors from accessing online gaming platforms.

12Data Breach Notification

In the event of a personal data breach that is likely to result in a risk to the rights and freedoms of affected players, okada bet will:

• Notify the National Privacy Commission (NPC) of the Philippines within 72 hours of becoming aware of the breach, as required by the Data Privacy Act and its Implementing Rules.
• Notify affected players directly — by email to their registered address and, where appropriate, by SMS to their registered mobile number — without undue delay and in a clear, plain-English format that explains what happened, what data was affected, what steps okada bet has taken, and what you should do to protect yourself.
• Maintain a log of the breach, including its nature, the categories and volume of data affected, and the remediation steps taken.

Okada bet's security team conducts regular drills and maintains a documented incident response procedure to ensure that any breach is identified, contained, and communicated promptly. We have not experienced a material data breach affecting player personal data to date, and we intend to keep it that way through continuous investment in our security infrastructure.

13Changes to This Privacy Policy

Okada bet may update this Privacy Policy from time to time to reflect changes in our data processing practices, changes in applicable law, or improvements to the platform. When we make changes, we will update the "Last Updated" date at the top of this page and, if the changes are material, we will notify registered players by email and/or via an in-platform notification before the changes take effect.

Continued use of the okada bet platform after a privacy policy update constitutes your acceptance of the updated policy. If you do not agree with any changes, you should stop using the platform and contact our support team to arrange account closure — your cash balance will be returned to your verified payment method as described in the Terms and Conditions.

We encourage you to review this Privacy Policy periodically. The version of the policy that applies to your account at any given time is the most recent version published on this page.

14Contact & Complaints

For any questions, requests, or concerns relating to this Privacy Policy or the handling of your personal data at okada bet, please contact our Data Protection Officer:

• Email: support@okadabet.app — use subject line "Data Privacy Request" for all formal privacy requests
• Live Chat: Available 24/7 on the okada bet platform — suitable for general privacy questions

We will acknowledge all formal privacy requests within 3 business days and provide a substantive response within 15 business days. If you are not satisfied with our response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines at privacy.gov.ph.